92dado Privacy Policy

1. Introduction

This Privacy Policy (hereinafter "Policy") describes how 92dado (hereinafter "92dado", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals who visit, register on, or otherwise interact with the 92dado online casino and sports betting platform accessible at https://92dado.vip and its associated mobile interfaces (collectively, "the Platform").

This Policy applies to all registered players, prospective players who browse the Platform without registering, and any other individuals whose personal data 92dado processes in connection with the operation of the Platform. It should be read alongside the 92dado Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

By accessing the Platform or submitting your personal data during the registration process, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

2. Data Controller

For the purposes of applicable data protection legislation, 92dado is the data controller responsible for the personal data collected through the Platform. This means 92dado determines the purposes for which and the means by which your personal data is processed.

92dado operates under an international gaming licence and is subject to the data protection requirements attached to that licence, as well as any applicable data protection laws in the jurisdictions from which its services are accessed. Where 92dado engages third-party processors to handle personal data on its behalf, those processors act only on 92dado's documented instructions and are bound by data processing agreements that meet applicable regulatory standards.

All data protection enquiries and subject access requests should be directed to the 92dado Data Protection contact via the support channels listed in Section 14 of this Policy.

3. Data We Collect

3.1 Registration Data

When you create a 92dado account, we collect the personal information you submit during the registration process, including:

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Residential address, including city (Karachi, Lahore, Islamabad, Faisalabad, or other)
• Email address
• Mobile phone number
• Username and encrypted password
• Preferred currency (PKR)

3.2 Identity Verification (KYC) Data

To comply with our international gaming licence obligations and anti-money-laundering (AML) requirements, 92dado may request and retain copies of:

• Government-issued photo identification (National Identity Card, Passport, or Driving Licence)
• Proof of address documents (utility bill or bank statement dated within 90 days)
• Proof of ownership of payment methods (JazzCash, EasyPaisa, or bank account screenshots)
• Source of funds documentation for large transactions

3.3 Financial Transaction Data

92dado records all deposit and withdrawal transactions processed through the Platform, including transaction amounts in PKR, payment method identifiers, transaction timestamps, and transaction reference numbers. Full card or account numbers are never stored directly on 92dado systems — tokenised references are used instead.

3.4 Gaming Activity Data

92dado logs your gaming and betting activity on the Platform, including games played, wager amounts, win and loss outcomes, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory reporting.

3.5 Technical and Device Data

When you access the Platform, 92dado automatically collects certain technical data, including:

• IP address and approximate geolocation (city/country level)
• Device type, operating system, and browser version
• Session login and logout timestamps
• Pages and features accessed during each session
• Referring URLs and internal navigation paths

3.6 Communications Data

If you contact 92dado via live chat, email, or any other channel, we retain records of those communications, including the content of messages, timestamps, and any resolutions reached. This data is used for quality assurance, dispute resolution, and staff training purposes.

4. How We Use Your Data

92dado uses the personal data it collects for the following purposes:

5. Legal Basis for Processing

92dado processes your personal data on the following legal bases, depending on the specific processing activity involved:

5.1 Contractual Necessity

Processing your registration data, KYC documents, and financial transaction data is necessary for 92dado to perform its contractual obligations to you as a registered player — including operating your account, processing payments, and providing access to games and betting markets.

5.2 Legal Obligation

Processing your identity documents, financial records, and gaming activity data for AML compliance, KYC verification, and regulatory reporting is required by the terms of 92dado's international gaming licence and applicable financial crime prevention requirements.

5.3 Legitimate Interests

92dado processes technical and device data, session data, and communications data on the basis of its legitimate interests in operating a secure, fair, and commercially viable platform — including fraud detection, platform security, and service improvement — provided those interests are not overridden by your privacy rights.

5.4 Consent

Marketing communications are sent only where you have provided explicit opt-in consent during or after registration. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Third Parties

92dado does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Personal data is shared only in the following limited circumstances:

6.1 Licensed Service Providers

92dado engages regulated third-party service providers to assist in delivering and operating the Platform. These include payment processing partners (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay), KYC and identity verification providers, game software providers, cloud infrastructure providers, and customer support tooling vendors. All such providers are subject to contractual data protection obligations.

6.2 Regulatory and Law Enforcement Authorities

92dado may disclose personal data to its licensing authority, financial intelligence units, law enforcement agencies, or other governmental bodies where required to do so by law, court order, or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal obligations.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 92dado's assets, player personal data may be transferred to the acquiring entity as part of that transaction. Affected players will be notified prior to any such transfer and afforded an opportunity to close their accounts if they do not wish their data to be transferred.

7. Data Retention

92dado retains personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods required by the Platform's regulatory obligations:

After the applicable retention period expires, personal data is securely deleted or anonymised in accordance with 92dado's data destruction procedures. Anonymised and aggregated data may be retained indefinitely for statistical and analytical purposes, as it can no longer be attributed to any identifiable individual.

8. Cookies & Tracking Technologies

92dado uses cookies, web beacons, and similar tracking technologies on the Platform. A cookie is a small text file placed on your device by the 92dado web server when you visit the Platform. The following categories of cookies are in use:

8.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be disabled. They are used to maintain your authenticated session, remember your language and currency preferences, and ensure that security measures operate correctly. No personal data collected by these cookies is used for marketing or analytics.

8.2 Performance & Analytics Cookies

92dado uses analytics cookies to understand how players interact with the Platform — including which pages are visited most frequently, where players encounter issues, and how long sessions last on average. This data is processed in aggregated, pseudonymised form and is used solely to improve the Platform's performance and user experience.

8.3 Functional Cookies

Functional cookies allow the Platform to remember choices you have made — such as your preferred deposit method or display settings — so that you do not need to re-enter them on every visit. These cookies do not track your activity outside of the 92dado Platform.

8.4 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent the Platform from functioning correctly and may make it impossible to log in to your 92dado account. Instructions for managing cookies in common browsers are available in your browser's help documentation.

9. Security Measures

92dado implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and the 92dado Platform
• AES-256 encryption for sensitive data stored at rest, including identity documents and payment tokens
• Multi-factor authentication options for player account access
• Role-based access controls limiting internal staff access to personal data on a need-to-know basis
• Regular penetration testing and vulnerability assessments conducted by independent security specialists
• Automated fraud detection and anomalous activity monitoring across all account transactions
• Incident response procedures with defined notification timelines in the event of a data breach

10. Minors & Age Policy

The 92dado Platform is strictly intended for adults aged 21 years and above. 92dado does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the KYC process for all registered accounts.

If 92dado becomes aware that personal data has been collected from an individual under the age of 21, the account will be closed immediately, all associated data will be deleted in accordance with regulatory requirements, and any deposits made will be returned to the payment source where possible.

Parents and guardians who believe that a minor may have registered on the 92dado Platform should contact 92dado support immediately via live chat so that the matter can be investigated and resolved without delay.

11. Your Data Rights

Subject to the legal and regulatory retention obligations described in Section 7, registered 92dado players have the following rights in respect of their personal data:

11.1 Right of Access

You have the right to request a copy of the personal data that 92dado holds about you. Subject access requests will be responded to within 30 days of receipt and will be provided free of charge for the first request in any 12-month period.

11.2 Right to Rectification

If any personal data held by 92dado is inaccurate or incomplete, you have the right to request that it be corrected. Updates to basic account details can be made directly within the account settings dashboard. Changes to KYC-verified identity information require submission of updated documentation.

11.3 Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis for processing applies. Note that regulatory retention requirements — particularly those relating to KYC and financial transaction records — may prevent full erasure until the applicable retention period has elapsed.

11.4 Right to Restrict Processing

You may request that 92dado restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested or while an objection to processing is being assessed.

11.5 Right to Data Portability

Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.

11.6 Right to Object

You have the right to object to processing of your personal data where that processing is based on 92dado's legitimate interests. You also have an unconditional right to object to the use of your personal data for direct marketing purposes at any time.

To exercise any of the rights described above, please contact 92dado via live chat or at the email address set out in Section 14. Requests will be handled without undue delay and within the timeframes required by applicable data protection law.

12. International Data Transfers

92dado operates internationally and may transfer your personal data to countries outside your country of residence, including countries where the applicable data protection standards differ from those in Pakistan. Where such transfers occur, 92dado ensures that appropriate safeguards are in place to protect your personal data, including:

• Data processing agreements incorporating standard contractual clauses with all third-party processors located outside the EEA or equivalent jurisdictions
• Transfers only to countries or organisations that have been assessed as providing an adequate level of data protection
• Contractual binding of all international processors to the data protection standards described in this Policy

For further information about the specific safeguards in place for international transfers of your personal data, please contact 92dado via the channels listed in Section 14.

13. Changes to This Privacy Policy

92dado reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or the way in which the Platform operates. Where changes are material, registered players will be notified via the email address on record at least seven days before the updated Policy takes effect.

The most current version of this Privacy Policy is always accessible at https://92dado.vip/privacy-policy. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the Platform following the effective date of any update constitutes acceptance of the revised Policy.

14. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which 92dado handles your personal data, please contact the 92dado Data Protection team through the following channels:

If you are not satisfied with 92dado's handling of a privacy complaint after it has been reviewed by our Data Protection team, you may have the right to escalate the matter to the applicable data protection supervisory authority or the dispute resolution body designated by 92dado's licensing authority.